Connected to our costumers: tailored technology and lasting relationships

Our principle of being close to the customer drives the fulfilment of orders too. Our manufacturing sites in Europe, the Americas and Asia Pacific serve as regional hubs, supplying nearby markets. This local-for-local approach is an advantage because we can respond faster and are less vulnerable to disruptions in global supply chains. It’s more sustainable, due to the shorter supply lines. In some cases, it’s also a pre-requisite to qualify for national projects such as India’s Bharatnet, which aims to extend broadband or wi-fi connectivity to more than 900 million people who live beyond the country’s urban centers. 

As these examples show, whether a customer wants data or power connectivity solutions, we can build exactly what they’re looking for. 

Our work for telecoms customers showcases our agility in answering unmet needs. 450connect was commissioned to build a dedicated 450 MHz radio network to improve the security and resilience of Germany’s critical infrastructure. This low-frequency range requires very specific equipment which can be difficult to source in a market led by the needs of commercial networks. We supplied the antenna technology for a platform that has national importance.

Our colocation data center customers are constantly adapting to the demands of their customers, so they want the most flexible technology solutions. Managing space is crucial in the design of data center cabling systems, a challenge we know well from decades of working with fiber optic technology. For its new facility in Brisbane, Australia, NEXTDC sought a state-of-the art environment that could also accommodate future growth. Our high-density solution is easy to manage and ready to scale.

Customised connectivity is increasingly in demand from rail customers too. Siemens needed a next-generation cabling system to connect the carriages of the Velaro high-speed trains it was supplying to the German national rail operator Deutsche Bahn. A project team from our sites in Germany, Switzerland and Poland worked closely with Siemens to build a new kind of inter-vehicle jumper system for these trains. The design met Siemens’ wish for the system to be hidden from view, which gives the Velaro a unique profile among inter-city fleets. 

Around two thirds of our solutions are customised to specific needs, and a similar share of HUBER+SUHNER’s global sales comes from existing customers. Our ability to craft solutions with precision and speed is why they keep coming back. We are known for building things that last – and that’s true of our relationships with our customers as well.